Privacy Policy

Last Updated: November 5, 2025

1. Introduction

TNTS Insurance Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] (the "Site"), including our enrollment forms. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect personal information from you in a variety of ways. The information we may collect on the Site includes:

Personally Identifiable Information (PII): Such as your name, shipping address, email address, telephone number, and demographic information (such as your age, gender, hometown, and interests) that you voluntarily give to us when you request a quote or fill out a form.
Protected Health Information (PHI): In order to provide you with accurate quotes for health insurance, we may collect sensitive information related to your health status, medical history, and other data defined as "Protected Health Information" under the Health Insurance Portability and Accountability Act (HIPAA).
Financial Information: Such as income information, which may be required to determine eligibility for subsidies (e.g., for ACA plans).
Derivative Data: Information our servers automatically collect, such as your IP address, browser type, operating system, and the dates/times you access the Site.

3. Our Commitment to HIPAA

As a licensed health insurance agency, we are subject to the privacy and security rules of HIPAA. We are committed to protecting your PHI and will only use and disclose it as permitted by law or as authorized by you.

We implement administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your PHI.
Our employees and agents are trained on HIPAA compliance and are bound by confidentiality agreements.
We will not use or disclose your PHI for marketing purposes without your explicit written authorization.

4. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Generate health insurance quotes.
Assist you with plan enrollment.
Determine your eligibility for subsidies or specific plans.
Contact you regarding your quote, application, or policy.
Comply with legal and regulatory requirements.
Resolve disputes and troubleshoot problems.

5. How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

To Health Insurance Carriers & Government Agencies: To provide quotes and process your enrollment, we must share your information (including PHI) with the insurance carriers you select and with government entities (such as the Health Insurance Marketplace or Centers for Medicare & Medicaid Services).
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as data storage, payment processing, and customer service. These providers are contractually obligated to protect your information.

6. Your Rights Regarding Your Information

Depending on your state of residence (e.g., California), you may have certain rights regarding your personal information. These may include:

The right to know what personal information we have collected.
The right to request the deletion of your personal information.
The right to opt-out of the sale of your personal information (which we do not do).
The right to access and amend your PHI, as provided by HIPAA.

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TNTS Insurance Services LLC
404 Raes Creek Dr Greenville SC 29609
Email: [email protected]
Phone: (864) 320-6493